Important information from
Community pharmacists and their teams
are doing their best during these difficult times to make sure
that everyone gets the medicines they need. Help them to help
- Follow Government advice and do not visit a pharmacy if you or anyone
in your household has a temperature or a new and
continuous cough, even if mild.
- Plan ahead where possible.
Pharmacies are working hard to provide prescriptions, but please try to order your next prescription
seven days before it is due. This will help the
pharmacist deal with urgent requests and queries.
- If you are handing in your
prescription, please put your contact details on it so
pharmacies can let you know when your medicines are ready.
That means you won’t need to be in the pharmacy for as long.
Please don’t ring the pharmacy unless it’s urgent.
- If you are
self-isolating please ask family, friends or neighbours to
arrange to pick up your medication for you. If you
don’t have anyone who can collect your medicine, speak to
your community pharmacy for advice about how they can help.
- If you are well and can visit the
pharmacy yourself, think about how you can help family,
friends and neighbours who are self-isolating by collecting
their medicines on their behalf (you may need to take ID
with you and will need to know the name and address of the
person you are collecting for).
- Do not ask
for extra medicine or an increase in prescription duration
as this could lead to overall medicines shortages.
Continue to request as normal and do not stockpile.
We understand that people may feel
concerned and anxious about their health and medicines and hope
this advice will help allay some of these worries.
prescriptions online or by