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All of our appointments are available up to 4 weeks in advance.

GP Appointments

You may consult any of the doctors though it can be helpful to attend the same doctor most of the time where possible. We see you by appointment and these can be made during office hours between 8.30am and 6.00pm, Monday to Friday.
We aim to:
            - Provide a face-to-face appointment with a named doctor within five days.
            - Provide a face-to-face appointment with any doctor within one day.
            - See all semi-urgent cases on the same day.
Appointments can be made by phoning 01324 822382, by calling personally at the surgery or online via Emis Access. To use the online service you will need to register for Emis Acess by asking for a form at reception.

Telephone appointments

If you feel your condition could be dealt with in this way, we can arrange for the doctor to phone you instead. We will arrange a suitable appointment with you and the doctor will phone you at this time. Please make sure we have the correct phone number and please remember to cancel the appointment if you will not be in when the doctor phones.

Extended Hours

We also offer appointments on a Monday evening and every second Friday evening. These are designed for those who are unable to attend normal surgery hours. Patients are seen by pre-booked appointment only which can be made by contacting the surgery during normal surgery hours. 

Due to access restrictions, entry to the surgery during extended hours times will be via the side door entrance located on Carronbank Crescent, opposite St. Alexanderís Church.  Due to the steep steps this entrance is not suitable for those with mobility problems and may be difficult for those with pushchairs/buggies.


Nurses Appointments
Practice nurse appointments are available daily. You may be asked the reason for your appointment. This is to ensure you are seen by the nurse who specialises in the condition you are attending about. The treatment room nurse is available every morning (Monday - Friday) from 8.45am - 12.30pm. Appointments for the treatment room nurse can be made via the community reception who are available on 01324 827400.

You will be offered the opportunity to have a chaperone during any intimate examinations if you want one. Please let us know your wishes and we wil make sure these are followed.

Home Visits
If you are too ill to attend the surgery and require a home visit, please phone before 10am unless, of course, an emergency arises. The receptionist will ask you for some details about your illness so that the doctors can plan to attend to the most urgent cases first.

Out of Hours Service
If you need urgent medical advice out of office hours dial NHS 24 on 111.
























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